COVID-19 restrictions – customer update
COVID-19 restrictions – customer update https://rma.detectortesters.com/wp-content/uploads/2020/03/COVID-19-780-x-488px.jpg 780 488 Detector Testers https://rma.detectortesters.com/wp-content/uploads/2020/03/COVID-19-780-x-488px.jpgAs the latest restrictions come into force in the UK, please be assured that we remain fully operational and able to offer our usual levels of service to customers world-wide.
Like many businesses, we have been faced with numerous challenges in recent months and have worked hard to make our site COVID-secure by meeting all the requirements and following all the guidance offered by the UK Government.
This work means our operations team remain on site, working safely to meet demand from the global fire industry.
The rest of our team are now very used to working from home and all have access to the IT and systems needed to perform their roles as they usually would.
Account Managers remain available on their usual phone numbers and email addresses.
Our main office phone number remains operational but, with calls being handled by fewer members of the team, email remains the quickest and easiest way to get to the right person.
Key department email addresses are listed below:
Sales Enquiries/Order Status
Product Support
Finance Team
In summary, despite the setback of these latest restrictions, you should notice very little, if any difference to the service you expect from us. We will continue to keep you informed of any changes via our website and social channels.
Thank you for your continued support and business.
